Job Title: Food Service Key Account Manager  

Department: Sales

Location: Remote - Must reside in one of the following states: Florida, Georgia, Illinois, Massachusetts, Michigan, Minnesota, North Carolina, New Hampshire, New York, or Ohio.

Shift: Monday - Friday 

Wage: $97,280 - $121,600 per year, depending on experience.     

Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law. 

Company Overview: At Bob’s Red Mill, we inspire joy with wholesome foods. Since 1978, we have been leading the natural foods industry by providing our customers with good food that makes them feel great. Wholesome means ensuring our food is of the highest quality, empowering and supporting our diverse group of employee owners, respecting our planet, and bettering our communities. We believe that joy is for everyone

We believe taking care of our community starts with giving our employee owners the resources to take care of their physical, mental, financial, and future well-being by offering a leading benefits package.  

• Medical, Dental, and Vision Insurance 

• 401k, Profit Sharing Program, and Employee Stock Ownership Program (ESOP) 
• Paid Holidays & Vacation 
• 25% Retail Store Discount 
• Employee Assistance Program – counseling, legal issue support, financial guidance, and more. 
• Tuition Reimbursement 
• Childcare Discounts 
• And MORE! 

Purpose: To inspire joy with wholesome foods. 

Values: Respect, Teamwork, Accountability, Determination 

Position Overview: The Key Account Manager is responsible for overseeing and growing business in specific retail channels.

Essential Job Functions: 

• Identifies and strategically plans new growth for designated key accounts. 
• Establishes strategic relationships with trading partners relevant to assigned key accounts. 
• Ensures distribution, promotion, and pricing goals are delivered. 
• Negotiates program fees, item launches and time-to-fill. 
• Meets with and presents to key accounts virtually or in-person as needed. 
• Works directly with brokers and holds brokers accountable for sales performance pertaining to key accounts. 

• Provides recommendations on product mix to key accounts as needed.  
• Meets sales goals as established by management.  
• Collaborates with Director to execute company sales strategies and initiatives. 
• Assists Director to manage profitability against promotional budget and trade spending. 
• Assists in educating brokers and key accounts about Bob’s Red Mill and the company’s initiatives. 
• Attends tradeshows and tabletops as needed, available for business travel. 
• Complies with all company policies and procedures and operates all equipment in a safe and food-safe manner. 
• Complies with Bob’s Red Mill food safety policies and procedures including adherence to FDA regulations, Safe Quality Food (SQF) Standards, and Good Manufacturing Practices (GMPs).  
• Responsible for reporting food safety and quality concerns to Supervisors and/or Department Manager.  
• Performs other duties and tasks as assigned. 

Supervisory Responsibilities: 

• None. 
• This position reports to the Director of Special Channels Sales. 

Knowledge, Skills, and Abilities: 

• Ability to work independently and in collaboration with others. 
• Ability to work effectively with a team using direct communication, respect, creativity, and emotional intelligence. 
• Skilled in effectively motivating others. 
• Understands conflict resolution best practices. 

• Effective problem-solving skills. 
• Ability to effectively lead and manage multiple projects while meeting critical deadlines. 
• Ability to balance multiple needs and priorities. 
• Ability to self-motivate and proactively make decisions. 
• Skilled in analyzing and interpreting data to provide actionable insights. 
• Skilled in interactive negotiation. 
• Possesses effective communication skills, both verbal and written. 
• Effective time management skills. 
• Ability to travel frequently within a large geographic area.   
• In-depth knowledge of CPG marketing, sales, and retail processes and best practices. 
• Skilled in using Microsoft 365, including Word, Excel, PowerPoint, and Outlook. 
• Ability to use advanced Excel functions, including but not limited to formulas, pivot tables, and graphs. 
• Ability to read, understand, and communicate information in English. 
• Demonstrates Respect, Teamwork, Accountability, and Determination. 
• Ability to work in an environment where exposure to potential food allergens is or may be present.

Education and Experience: 

• 5 or more years of sales experience, preferably in the food distribution, brokerage, or food manufacturing industry, AND 
• Experience working with conventional and natural retail stores, AND 
• Bachelor’s degree in a relevant field; OR 

• Any combination of education and additional years of experience that provides the necessary skills, knowledge, and ability to perform assigned tasks. 

Physical Demands:   

• Position requires the ability to sit for up to approximately 2 hours at a time with extensive data entry and computer keyboard usage. 
• May be required to lift items weighing up to 25 pounds.  

Work Environment:  

• The primary work environment for this position is within an at-home office setting. There are no adverse conditions associated with this position. 
• Frequent business travel is required.  
• Employees will be exposed to common food allergens.